Novotel Tours Centre Gare vs Similar Hotels

Rooms had good furnishings but some were described as outdated.

Rooms were spacious but had issues like old decor and non-adjustable temperature.

Mixed feedback: comfortable beds and good room size reported by some, but repeated complaints about very small bathrooms, missing bidet, poor sound insulation, occasional darkness and only one lift. These issues pull this rating down.

Rooms are charming but some are dated; however, cleanliness was an issue.

Some reviews indicate issues with noise insulation and overall room standards.

Multiple mentions of cleanliness issues, such as dirty doors and areas needing refreshing.

Multiple reviews explicitly praise cleanliness (e.g. 'Schone', 'Netheid', 'propre') and describe rooms as tidy and well maintained.

Some rooms were not clean upon check-in and there were mentions of outdated carpets.

Conveniently located near restaurants and transportation.

Well-located near the train station and city center, which is consistently praised.

Many guests highlight excellent location (near the train station, close to old town/centre). A few note the immediate surroundings are less engaging or a short walk to some restaurants, but overall location is a clear strength.

Multiple reviews highlight the excellent location near attractions and public transport.

Positive feedback on staff attentiveness and helpfulness.

Service was mentioned as helpful, though some issues were noted regarding lost items.

Service is frequently called out as friendly and helpful (warm welcome,迅速 assistance returning a left bag, attentive staff). Strong positive sentiment across reviews.

The staff were reported as lovely and attentive, providing good support.

Breakfast received high praise for variety and quality.

The breakfast was frequently described positively with a good variety.

Breakfast is frequently praised as 'excellent' or 'very good' in many reviews; isolated comment describes it as average, so overall sentiment is positive.

Breakfast options were mentioned as limited; some complaints about noise were noted.

Amenities generally satisfactory, although parking could be improved.

Limited amenities noted; guests found items like parking issues and poor bathrooms disappointing.

Amenities are generally positive: on-site/underground parking, EV charging availability, fountain, dog-friendly. Some issues mentioned (AC to improve, fridge temperature control), so overall slightly above target.

Some amenities like parking and breakfast choice were noted as lacking.

Fair value considering location and service quality.

Generally, guests felt the price did not match the quality of their experience.

Several reviews explicitly mention good rapport qualité/prix and reasonable parking fees; overall perceived as good value.

Value is generally perceived as good given the location and service.