DoubleTree by Hilton Cheltenham-Cotswolds vs Similar Hotels

Rooms were described as dated and noisy with issues in heating.

Rooms were comfortable with a mix of historical and modern comfort.

Comfortable beds and well-decorated rooms received favorable comments.

Reviews noted that some rooms were small, dated or poorly lit, affecting the overall room quality.

Several reviews indicate the hotel is dated, not clean, with icy bathroom floors.

Room was clean and spotlessly clean as mentioned.

Guests mentioned the hotel was very clean and well maintained.

Some reviews mentioned cleanliness issues with dated rooms and a bathtub that appeared unclean.

Location was praised for its convenience and atmosphere.

Great location, ideal for accessing nearby attractions.

The location is noted as convenient with easy access to local attractions.

The hotel has been consistently praised for its excellent location in Cheltenham.

Mixed feedback on service; some staff were friendly, but there were significant complaints about unhelpfulness.

Staff were friendly and welcoming, and the service was attentive.

Automated check-in and check-out received positive remarks, but concerns about lack of personal interaction were raised.

Most reviews describe pleasant service with specific mentions of helpful staff.

Breakfast was frequently mentioned negatively, though some enjoyed specific meals.

Breakfast was delicious, but can be improved for temperature.

Breakfast options were limited, with suggestions for improvement.

The food received positive reviews, especially during private events, although breakfast options were limited.

Amenities received good marks, though there were complaints about the spa's condition.

Facilities provided included tea and coffee, standard for this hotel tier.

Limited breakfast options noted; however, digital check-in is appreciated.

The hotel provides standard amenities for the price, with some limitations on parking.

Some expectations were not met for the price, although comfort was noted by some guests.

Good value for the quality of service and facilities, standard for this hotel tier.

Guests found the stay to be very affordable considering the services provided.

Some guests felt that the price was excessive for what was offered, particularly during peak times.