Crowne Plaza Hotel Moncton Downtown by IHG vs Similar Hotels

Rooms were comfortable, but some were too small.

Average room quality; issues with room type provided.

Rooms were clean and spacious but had a complaint about bed comfort.

Rooms were generally spacious and comfortable, though some mentioned a need for updates.

The rooms were clean and well-maintained.

Rooms need renovation, carpet not appreciated.

The facility is really clean, overall positive sentiment but noted issues with room type and preparation.

Some complaints about the pool area looking dirty and hot tub issues.

Great location near the event.

Close to amenities, good access.

Excellent location close to downtown, appreciated by guests.

Multiple reviews highlighted the great location near shops and attractions.

The staff were friendly and accommodating.

Friendly staff, helpful dining room staff.

Friendly and helpful staff, accommodating regarding check-in times, but some issues with response to theft complaint.

Staff were noted as friendly and helpful in many reviews.

Breakfast was excellent, but a continental breakfast was missing.

Breakfast was amazing, but one instance of food being cold.

Breakfast quality was poor, with significant negative sentiment.

The complimentary breakfast received many positive remarks, though some found it mediocre.

Amenities like the steam room and pool were appreciated, but some were out of service.

Pool and slide were fabulous, but pool maintenance poor.

Good amenities like pool and ball hockey rink; however, hot water issue on the last day.

While amenities like breakfast were praised, there were issues with the hot tub.

Some guests felt that room prices varied too much for the same type.

Rates higher than expected; breakfast complaints.

Standard quality for this hotel tier.

Several reviews emphasized good value for money.