Makati Shangri-La, Manila vs Similar Hotels

Rooms need a major makeover as it's showing its age.

Rooms were spacious, but some felt old and had cleanliness issues.

Rooms were described as spacious and comfortable.

Rooms were spacious and comfortable, though some mention of needing updates could apply.

Very clean and good facilities plus friendly customer staff.

Generally clean, but mentioned issues like a musty smell and old rooms.

Rooms were reported clean and well-maintained, though there was a note on carpet wear.

The room was clean and comfortable, with excellent cleanliness overall.

Excellent location for watching the fireworks and near amenities.

Excellent location close to attractions.

Location was highlighted as excellent, with convenient access to a mall and easy transportation.

Great location, close to markets and restaurants, making it very convenient.

The staff were attentive and gracious, accommodating requests well.

Staff was friendly and attentive, with some variations in experience.

Service was consistently praised, with specific mentions of attentive staff in various reviews.

Staff were friendly and accommodating, delivering excellent service throughout the stay.

Breakfast was good but crowded; overall food quality is high.

Breakfast quality and variety were a concern according to multiple reviews.

Food options were limited in the executive lounge but overall satisfactory.

Breakfasts were excellent, and dining options received positive remarks.

Good fitness facilities and club service, but minor suggestions for improvements.

Amenities like a great pool and fitness center were highlighted.

Amenities like the spa were appreciated, though there were minor issues noted.

Excellent amenities were noted, including good gym facilities and room features.

Breakfast free only for direct booking; otherwise good value overall.

Overall perceived value is decent, though one review noted high prices.

Guests felt the stay was worth the price, particularly considering the quality of service.

The hotel was viewed as a good value relative to the quality and services offered.