Comfort Inn Charlottetown vs Similar Hotels

Some reports of uncomfortable beds and noise issues were noted.

Issues reported with room temperature control and room layout, but overall comfort was acknowledged.

Rooms are described as spacious and comfortable.

Room size and comfort were positives for many, but multiple comments noted dated rooms, noisy beds, curtains that didn’t close well, visible wear (carpet), and occasional unpleasant smells.

General cleanliness was appreciated, though some concerns were noted about dust under the bed.

Mixed sentiment; some reviews praised cleanliness, others reported issues such as hair in the bathroom and dirty balcony.

Several reviews mention the hotel is clean, but a review noted mold in the shower.

Rooms and property were generally described as clean and comfortable, though a few guests reported a 'wet dog' smell, carpet in rooms, and one instance of missed housekeeping.

The hotel was conveniently located near downtown and shopping areas.

Frequently mentioned as a strong point; convenient and well-placed for guests.

Location is convenient for airport access and local attractions.

Consistently praised for proximity to airport, shopping, and local stores; convenient for families and visitors, though a few noted it is a bit out of the city centre with short taxi rides required.

Staff were frequently praised for their friendliness and helpfulness.

Generally positive feedback about staff friendliness, but some complaints about unaddressed issues.

Staff friendliness was frequently praised, but there were complaints about responsiveness.

Staff were repeatedly described as helpful and easy to deal with (assisting with taxis, responsive at desk). There were isolated issues (check-in delays due to a maintenance problem), but overall service sentiment is strongly positive.

Breakfast was noted as good but routine.

Breakfast options were generally well-received, though some wished for more variety.

Breakfast received high praise for quality and selection.

Breakfast was frequently called good and a highlight (hot breakfast, lots of choices) by many guests, though some found the breakfast disappointing or limited (e.g., no bacon) and the on-site restaurant not always open.

Limited amenities mentioned, including a small breakfast area.

Some amenities mentioned positively, but complaints about insufficient linens and maintenance.

Good amenities were mentioned, but cutlery quality was noted as a minor issue.

Mixed amenities: the pool and water slide were a draw for families when working, but several guests reported the water slide and some gym equipment were out of order; game room and breakfast facilities received mixed reviews; on-site laundry was a plus.

Generally good value for cleanliness and service.

Good value highlighted by guests, especially for the price paid.

Some reviews indicated that prices have been rising without sufficient justification.

Multiple guests felt the hotel was overpriced for what was provided, with at least one report of being overcharged; several described the stay as expensive for a basic/dated property.