The Park Vista - A DoubleTree by Hilton Hotel - Gatlinburg vs Similar Hotels

The rooms were generally described as comfortable and clean, though there were some issues with noise from the heater.

Some reviews mentioned comfort issues with the beds and noise between rooms.

Rooms are small and some had issues with furniture and noise.

Rooms generally nice and clean, but complaints about the bed comfort somewhat lower the score.

Several reviews mentioned cleanliness issues such as dirty towels and chewed gum.

There were mentions of inadequate cleaning, such as left socks in the room and poor housekeeping.

Clean and well decorated rooms, but some feedback about needing updates.

Generally clean, with multiple mentions of cleanliness, although some comments about staff and experiences suggest improvement.

Reviews frequently highlight the good location and views associated with the hotel.

Positive sentiments noted the hotel’s great location close to attractions.

Location is perfect and walkable to restaurants.

Many reviews emphasize convenience and accessibility, making it a strong point for the hotel.

Multiple reviews praise the helpfulness and friendliness of the staff.

Most reviews highlighted the staff's friendliness and helpfulness, though some had issues with poor customer service.

Staff was decent and courteous.

Overall friendly staff noted, but some concerns about responsiveness during early hours.

Positive remarks about the food quality, particularly in the breakfast buffet.

The breakfast and restaurant food received high praises for quality.

Breakfast was convenient but had some complaints about quality.

Breakfast offerings lacked variety, receiving some critical feedback.

Guests enjoyed the pool and gym facilities, although some issues were noted.

Amenities were well received, with guests particularly enjoying the breakfast and pool.

Amenities generally good but some issues like the hot tub being empty.

Amenities were satisfactory but some noted issues with breakfast options and parking fees.

Some guests felt the prices for certain services, like parking and Christmas lunch, were high.

Guests noted great amenities but mentioned some discrepancies in pricing.

Parking fee considered an upcharge and not clearly disclosed.

Concerns regarding additional parking fees affected perception of value.