Sheraton Istanbul Atakoy Hotel vs Similar Hotels

Room quality received mixed feedback, with some stating it was outdated and needing maintenance.

Rooms were generally comfortable, but some guests noted room temperature issues.

Rooms noted for good size and nice views; however at least one guest reported an uncomfortable bed and old/worn coverings, lowering the score slightly.

Many guests appreciated the nice rooms, though there were mentions of missing amenities.

Several reviews mentioned issues with cleanliness and general maintenance.

Some guests noted mixed experiences regarding cleanliness.

Generally praised as clean in multiple reviews ('clean', 'odalar temiz'), though one guest reported worn/old bedding and an uncomfortable bed.

There were mentions of noise and some service issues, impacting overall perception of cleanliness.

Mentioned as being a bit far from the city center, but accessibility is good.

Conveniently near malls and restaurants, though some mentioned distance from tourist attractions.

Location and views repeatedly praised (sea view, convenient location); noted as quiet and pleasant, though one review mentions a 10–20 minute walk to nearby restaurants.

Conveniently located for many guests, near the medical center and transit options.

Numerous reviews praised the staff and service, highlighting their kindness and professionalism.

The staff was frequently praised for being friendly and helpful.

Consistently highlighted as a major strength: staff described as very friendly, courteous and fast; multiple mentions of excellent support from specific staff (Altin, Handa) and the team making stays exceptional.

Overall positive sentiments towards the staff, with particular commendation for managers and receptionists.

Breakfast selections were noted; some found them limited.

Breakfast options received positive feedback, described as delicious.

Mixed feedback: lounge and breakfast generally positive and varied, but restaurant prices were called high by some guests.

Complaints regarding breakfast options indicate lower satisfaction.

Generally positive mentions of amenities, although some lacked personal care items.

Good amenities available, though some improvements needed as per guest feedback.

Strong amenity offering cited (pool, club, lounge with varied food/desserts, valet/parking, 24/7 room service, massage/spa options) and appreciated by guests.

Some guests had complaints about spa facilities and missing items.

Critiques on the price point versus quality, noted as not fully justifying the cost.

Overall considered fair for the quality offered, despite minor concerns.

Some negative notes on value: guests mentioned high parking fees and pricey restaurant charges; while service and facilities are good, costs impacted perceived value.

Concerns about extra charges raised doubts about the value related to services received.