Hyatt Place New York City - Times Square vs Similar Hotels

Rooms are often described as small ("extremely small", "camera un pò piccola"), with occasional comfort positives but some issues with privacy and minor complaints (bugs near bar area); overall room size/privacy lower the score.

Rooms are described as small and with some privacy issues, impacting the experience.

Rooms are described as small, with varying comfort levels but overall acceptable.

Rooms described as small, with some issues reported regarding heating and comfort.

Multiple reviews explicitly praise cleanliness ("limpieza impecable", "clean rooms", "Muy bien la limpieza"); overall cleanliness is consistently noted as a positive.

Multiple reviews mention cleanliness positively, but some also note issues with dirt in the room.

Overall cleanliness was good, but some reviews mentioned issues with room conditions.

Some maintenance issues and complaints about room cleanliness.

Location is repeatedly highlighted as excellent and very convenient (close to Times Square, downtown/uptown, transit); this is the strongest, most consistent positive across reviews.

Location was consistently mentioned positively in the reviews as fantastic and great for tourism.

Location is frequently mentioned as excellent, particularly for access to attractions.

Fantastic location, central and within easy walking distance of Times Square.

Staff are frequently described as friendly and helpful ("Personal super friendly", "atendimento dos funcionários"), though a few reports note an unpleasant receptionist; overall service leans positive with isolated negatives.

Staff received high praise for being friendly and welcoming, particularly highlighted in several reviews.

Many reviews praised the friendly and helpful staff, especially during breakfast.

Friendly and welcoming staff, with positive notes on check-in experience.

Breakfast is the most common criticism: overcrowded, limited variety, some call it "terrible" or "ordinary", use of disposable plates/cutlery and long queues reduce satisfaction; a minority mention abundant buffet.

Breakfast quality and restaurant experience were praised, but some prices found high.

Breakfast received positive feedback, though some found it lacking in quality.

No specific comments on food were made.

Elevators are frequently cited as overcrowded and slow; breakfast spaces are cramped; some issues noted in bar area and with in-room complimentary water availability (chargeable bottles).

Basic amenities were mentioned positively, though some guests found room facilities lacking.

Amenities were satisfactory, particularly the breakfast offerings and in-room facilities.

Basic amenities available but some described as outdated.

Several reviews explicitly state good value or good price-quality relation ("Très bon rapport qualité prix", "muy buena relación calidad-precio"), though a few guests feel rooms are small for the price.

Guests noted that the hotel offers reasonable prices for the area, enhancing perceived value.

Some complaints indicate that prices may be high for the comfort offered.

Felt like it didn't justify the 4-star rating due to issues experienced.