Novotel Queenstown Lakeside vs Similar Hotels

Several reviews indicated that rooms are dated and not well-maintained.

Some rooms were noted as needing upgrades and air conditioning issues were reported.

Rooms were spacious and comfortable, but some dated decor.

Some rooms had unpleasant smells and confusing layouts.

Some reviews mentioned cleanliness issues, particularly with dirty corridors and old rooms.

There were a few complaints about cleanliness, including dirty tissues left behind.

Room not cleaned adequately during stay; corridor smelled of smoke.

Rooms were very smelly; housekeeping was slow and not thorough.

Numerous mentions of excellent location regarding proximity to attractions.

The hotel is ideally located close to town and many attractions, which was frequently highlighted positively.

Great location, close to town center.

Location is awesome with beautiful views and easy access to downtown.

Consistently positive feedback on staff friendliness and service quality.

Most reviews praised the staff for being friendly and accommodating, though there was one negative incident.

Staff were welcoming and very helpful.

Mixed feedback; staff was sometimes slow and not very helpful.

Breakfast options were criticized for being unsatisfactory.

Breakfast was described as excellent and many found the dining options convenient.

Breakfast could be improved but overall food decent.

Food quality was good, but some found it too pricey.

Amenities are lacking with additional charges for parking and breakfast issues.

The breakfast and in-house restaurant received positive mentions, and parking was appreciated.

Missing some kitchen utensils, and the gym and restaurant showing signs of wear.

Amenities were generally good, but some services could improve.

Some guests felt the hotel overpriced for what is offered, particularly given the conditions.

While generally good, some guests felt the price was high for the room quality.

Price feels a bit high considering dated facilities.

Some felt it was overpriced given the issues with cleanliness and service.