Four Points by Sheraton Balikpapan vs Similar Hotels

Rooms are consistently described as spacious, clean, and modern.

Small room sizes and an aging building were noted.

Some rooms comfortable but issues noted with cleanliness.

Rooms are mentioned as older and sometimes noisy.

Several reviews mention cleanliness issues, particularly regarding dirty water.

Rooms were clean but there were mentioned issues with bathroom size and overall aging of the facilities.

The bathroom drain is clogged and sheets were stained.

There are concerns about cleanliness based on the review.

Conveniently located with easy access, noted positively in many reviews.

Close to the airport, making it convenient for travelers.

Great location near the mall and convenient amenities.

The location is noted to be good.

Multiple reviews highlight the exceptional service provided by the staff.

Staff were friendly and helped resolve the room service issue promptly.

Mixed feedback, with unprofessional front desk staff noted.

The staff is described as very friendly and helpful.

Food is generally praised, though some improvement suggested for specific dietary needs.

Breakfast was highly praised with a good variety.

Breakfast was good, but hot food served cold.

Breakfast is satisfying, which positively affects this score.

Amenities such as the swimming pool and children’s activities received good feedback.

Amenities were decent, but the spa was noted as unacceptable.

Good facilities, but staff could improve on requests.

Some limitations in kitchenware, otherwise acceptable.

Many guests felt the price was justified by the quality of the stay.

Good prices for the location, but limited availability in service options.

Not worth the price due to some service issues.

General sentiment of fair value relative to experience.