Hampton Inn & Suites Charlottetown vs Similar Hotels

Rooms were described as clean and comfortable, though some concerns about noise and maintenance were present.

Rooms are described as spacious and comfortable.

Issues reported with room temperature control and room layout, but overall comfort was acknowledged.

Room size and comfort were positives for many, but multiple comments noted dated rooms, noisy beds, curtains that didn’t close well, visible wear (carpet), and occasional unpleasant smells.

Clean rooms were frequently mentioned, but issues with slow draining in bathrooms detracted from the overall impression.

Several reviews mention the hotel is clean, but a review noted mold in the shower.

Mixed sentiment; some reviews praised cleanliness, others reported issues such as hair in the bathroom and dirty balcony.

Rooms and property were generally described as clean and comfortable, though a few guests reported a 'wet dog' smell, carpet in rooms, and one instance of missed housekeeping.

Great location near essential services and easy to find.

Location is convenient for airport access and local attractions.

Frequently mentioned as a strong point; convenient and well-placed for guests.

Consistently praised for proximity to airport, shopping, and local stores; convenient for families and visitors, though a few noted it is a bit out of the city centre with short taxi rides required.

Friendly and helpful staff were positively noted, contributing to a strong overall service impression.

Staff friendliness was frequently praised, but there were complaints about responsiveness.

Generally positive feedback about staff friendliness, but some complaints about unaddressed issues.

Staff were repeatedly described as helpful and easy to deal with (assisting with taxis, responsive at desk). There were isolated issues (check-in delays due to a maintenance problem), but overall service sentiment is strongly positive.

Breakfast quality and options received criticism, impacting the overall food experience.

Breakfast received high praise for quality and selection.

Breakfast options were generally well-received, though some wished for more variety.

Breakfast was frequently called good and a highlight (hot breakfast, lots of choices) by many guests, though some found the breakfast disappointing or limited (e.g., no bacon) and the on-site restaurant not always open.

Amenities such as fitness center and pool received positive remarks, but pool temperature was a concern.

Good amenities were mentioned, but cutlery quality was noted as a minor issue.

Some amenities mentioned positively, but complaints about insufficient linens and maintenance.

Mixed amenities: the pool and water slide were a draw for families when working, but several guests reported the water slide and some gym equipment were out of order; game room and breakfast facilities received mixed reviews; on-site laundry was a plus.

General satisfaction noted, though some mentioned that prices increased dramatically for events.

Some reviews indicated that prices have been rising without sufficient justification.

Good value highlighted by guests, especially for the price paid.

Multiple guests felt the hotel was overpriced for what was provided, with at least one report of being overcharged; several described the stay as expensive for a basic/dated property.