Sandman Signature London Gatwick Hotel vs Similar Hotels

Rooms are exceptional with comfortable beds and good quality furniture.

Standard rooms are mentioned as small, but club rooms received praises.

Several guests reported spacious, well-equipped rooms (especially triple rooms), but at least one guest found a triple room too small with a poor sofa bed — mixed feedback led to a below-target score.

Mostly clean and comfortable, but issues with some beds.

Room could be cleaner based on various feedback.

General sentiment indicates a clean hotel, but some reviews mention minor issues.

Reviews frequently call the rooms and hotel 'very clean' and 'pulito'; however isolated issues (reported mould in a bathroom and a found used condom in a corridor) slightly reduced the score.

Clean but noted some issues with specific rooms.

Great location near airport, convenient for travelers.

Generally mentioned as a good location, but one review pointed out it was far for some guests.

Consistently praised for being very close to the Hauptbahnhof, well connected by metro and near the Festhalle; a few reviews described the immediate area around the station as a bit 'dodgy'.

Good location but not as close to Gatwick as suggested.

Staff were helpful and professional, contributing greatly to the overall experience.

Numerous mentions of excellent service from various staff members, particularly Ms. Himani.

Multiple mentions of friendly, helpful staff and useful services (bag storage after checkout) indicate strong service overall.

Staff were described as friendly and attentive.

Breakfast quality was poor in some instances, though dinner options were delicious.

Positive remarks about the dining experience, though some minor issues were noted.

Breakfast described repeatedly as excellent, complete and well replenished — one of the strongest positive points in the reviews.

Food was good and well-presented, especially during events.

Good amenities including a pool and gym.

Club lounge and breakfast amenities were well-received by guests.

Rooms reported as well-equipped (hairdryer, iron, kettle) and bathrooms praised, but complaints about parking difficulty, narrow parking access and inability to control the A/C slightly lowered the rating.

Amenities were generally good, but a mini fridge and safe were missing.

Decent value, though parking fees could be included in the room rate.

Guests felt they received good value for the quality of service and amenities.

Explicitly called 'excellent value for money' in reviews and conveniences like free luggage storage contributed to a positive value perception.

Afternoon tea was overpriced for the quality received.