Mercure Hull Grange Park Hotel vs Similar Hotels

Rooms were spacious but noted for needing refurbishment and some maintenance.

Rooms are frequently described as spacious with comfortable beds and good showers, but issues mentioned include older shower over bath, noisy windows, mattress fit problems, limited sockets and occasional TV signal problems.

Room was spacious but several complaints about temperature and condition.

Mixed reviews on room quality; some complaints about lumpy mattresses.

Property cleanliness could improve, with reports of tired facilities and mold.

Multiple reviewers describe the hotel and rooms as very clean and tidy; cleanliness is a clear positive across reviews.

Mirrors in the room very smeared, and room smelt clinical.

Multiple mentions of cleanliness issues including hair in bedding and an overwhelming smell.

Convenient area with nearby amenities such as shops and dining.

Location is praised for being convenient for local attractions and having pleasant grounds, though some note it is isolated and a quiet road access can feel remote.

Good location close to business area and family.

Positive sentiments about hotel location being convenient.

Staff were friendly and helpful, making efforts to enhance guest experience.

Staff repeatedly described as warm, friendly and accommodating (including meeting gluten-free needs and notifying guests about events), so service sentiment is strongly positive.

Friendly and helpful staff received positive remarks.

Most reviews highlight helpful staff, though some service failures were noted.

Delicious food and good breakfast options, although some menu items unavailable.

Breakfast and accommodating dining were praised by some, but others mention average food, limited bar choices and at least one report of flat/overpriced drinks at an event.

Christmas lunch and bar food received good feedback.

Basic breakfast with satisfactory options, but limited variety noted.

Pool and spa facilities noted to be lacking, with some amenities not meeting expectations.

Good parking and an on-site Chinese restaurant noted, but lack of air conditioning, limited bar/beer selection and noisy event spaces are recurring negatives for amenities.

Amenities like the pool were well received.

Mentioned as adequate with good facilities, but some reviewers felt it could be improved.

Good value considering the offerings, but some limitations in menu add to perception.

Multiple reviewers explicitly call the hotel very good value or excellent value for money; value is a strong positive theme.

Value for money rated positively by several guests.

Considered good value by some, but there were concerns over quality at the price.