Holiday Inn Express Hotel & Suites Saint John Harbour Side by IHG vs Similar Hotels

Rooms are spacious and comfortable, though preferences on bed firmness varied.

Rooms described as clean and comfortable, but some issues reported with temperature control.

Rooms were spacious and comfortable, despite minor issues with amenities.

Multiple mentions of outdated rooms and issues like lack of supplies indicate that room quality is not up to par.

The hotel is described as very clean and modern, contributing to a positive sentiment.

Several mentions of cleanliness, but also notable complaints about the hot tub and pool.

Rooms were very clean and well-maintained, but some issues mentioned with towels.

There were mentions of mold in the bathroom and the room being outdated, suggesting cleanliness issues.

Great location noted multiple times, with easy access to local attractions.

Convenient location close to attractions.

Convenient location with easy access to highway and city center.

The central location and beautiful views were frequently praised across reviews.

Staff were friendly and helpful, receiving positive mentions in reviews.

Multiple positive comments about staff friendliness and helpfulness.

Staff were friendly and went above and beyond to assist guests.

Outstanding service provided by the staff, with friendly and helpful interactions highlighted.

Breakfast received positive feedback but some noted limitations in variety.

Reported issues with the restaurant quality and delay in service.

Breakfast was consistently noted as delicious and fresh.

Breakfast was praised while dinner service was noted as poor; overall food quality varied.

The hotel offers good amenities, including a pool and gym, although some issues were noted.

Amenities mentioned positively, but the poor state of the hot tub and cold pool impacted overall rating.

Good selection of amenities, but minor issues with override functions in the room.

Some amenities like breakfast were considered poor, but the hotel had a restaurant and good views.

Generally perceived as worth the cost for the quality and service provided.

Hotel is considered a good value based on overall experience.

Good value for the quality of service and amenities offered.

Perceived high costs for service and some amenities, such as breakfast and WiFi, affected the value for money.