Swan and Royal Hotel vs Similar Hotels

Standard quality for this hotel tier.

Rooms were described as comfortable and modern, with some comments on size.

Several reviews expressed that rooms were comfortable, yet some felt they were smaller than expected.

Rooms are cosy, comfortable, and well maintained.

The pie that was not gluten free shows a lack of attention to dietary needs.

Rooms were generally noted as clean, though some guests mentioned issues like bed linen needing softener.

Many reviews noted that rooms were clean, but some mentioned issues with room temperature.

Room was clean; positive sentiment from multiple reviews.

Standard quality for this hotel tier.

Reviews consistently praised the lovely and convenient location.

The location was frequently praised for its convenience and proximity to attractions.

Stunning location with quality views mentioned multiple times.

Most staff were lovely, but the manager was rude and dismissive.

Staff generally received praise for friendliness, although some negative interactions were reported.

Multiple reviews highlighted friendly and helpful staff.

Staff were friendly and helpful, with excellent service noted throughout.

Food was incorrect, indicating a need for improvement.

Food received high praise, particularly breakfast and evening meals.

Breakfast received mixed reviews; while some found it excellent, others had some complaints.

Food received high praise, especially breakfast.

Standard quality for this hotel tier.

Good size bathrooms and necessary amenities were provided.

Facilities received mixed feedback, with some mentioning issues with temperature control and parking.

Amenities were mentioned positively, but some improvement suggested.

Standard quality for this hotel tier.

Most reviews indicate that guests found the hotel affordable given the quality.

General sentiment on value was positive, but some mentioned the pricing issues.

Some drinks were considered overpriced; average sentiment.