The Royal Hawaiian, A Luxury Collection Resort, Waikiki vs Similar Hotels

Rooms are described as old, small, with maintenance issues.

Rooms can feel a bit cramped, especially with extra beds added.

Rooms frequently praised for stunning views and good layouts (corner suites), though a few guests reported dated bathrooms or fixtures in some rooms.

Rooms are described as beautiful and well-maintained, with some amenities noted.

Guest mentioned poor maintenance with unsealed and half-drunk water bottles, and an unclean lift entry.

The room was clean and well-maintained, contributing to a pleasant stay.

Generally praised — multiple reviews note tidy, well-cleaned rooms and specific staff keeping rooms clean, though one detailed review mentioned old/smelly bathrooms.

General sentiment is positive, but some reviews mention issues with cleanliness.

Consistently highlighted as convenient and on the beach.

The hotel is well-located with a private beach that is less crowded.

Consistently lauded: prime Waikiki location, direct beach access, proximity to restaurants and shops, and frequent praise for room views (Diamond Head).

Strongly positive sentiments expressed about the location being great and convenient.

Mixed sentiments about staff; some were helpful while others were perceived as snarky.

Staff were friendly, helpful, and provided excellent service throughout the stay.

Mixed sentiment: several reports of poor or rushed/front-desk interactions and unhelpful activity staff, but also standout positive service mentions (e.g., outstanding customer service, praise for Arlene and AC).

Mixed reviews; some highlight terrible service but others mention friendly and helpful staff.

No specific positive mentions or criticisms in the reviews.

Food quality is excellent but very expensive, which has been a point of disappointment for some.

Several mentions of limited menu options, long waits (e.g., 40 minutes for pool orders) and only one main restaurant; some food/service described as fair but not exceptional.

Compliments about the complimentary breakfast and dining experience at the hotel.

Pool area and amenities described as cramped and badly managed.

Great pool and beautiful facilities, though some amenities may come at a high price.

Positive aspects include pools, direct beach access, lei/ukulele activities and plentiful on-site shops; negatives include limited/wonky activity hut service, early-reserved pool chairs, no on-site spa for some guests and restricted pool hours.

Positive remarks about good amenities, including pool and fitness programs.

High prices mentioned with lack of corresponding quality of service.

Pricing is high, but the experience justifies the expense for many guests.

Mixed-to-negative: multiple guests felt the property was overpriced or that they 'paid for the view,' offset by guests who felt satisfied overall.

Comments suggest that the hotel offers good value given its location and amenities.