Residence Inn by Marriott London Ontario vs Similar Hotels

Room conditions were not optimal but still satisfactory.

Rooms described as comfortable and quiet with some suite upgrades; some negatives include small room size for some, poor bedroom lighting, weak AC in suite bedroom and accessibility shortcomings (no walk-in shower/taller toilets, outlet placement).

Older rooms with some wear and tear reported, though one guest received a newly renovated room.

Room was very dated and there were issues with heating.

Extremely clean, contributing to a positive stay.

Multiple guests described rooms as clean, immaculate and quiet; several mentions of good housekeeping and overall tidy rooms.

Multiple cleanliness issues reported including vomit in fridge cabinet and poor bathroom hygiene.

Rooms are not clean, food crumbs present.

Convenient area with walking distance to restaurants, although downtown London was a bit rough at night.

Convenient, walkable to downtown and attractions but many guests reported safety concerns due to a homeless/drug shelter next door and loitering near the entrance.

Location not specifically mentioned but hotel is central and accessible.

Location is very good right at the center, convenient for activities.

Staff were friendly and addressed concerns appropriately and in a timely manner.

Front desk and cleaning staff repeatedly praised as friendly, helpful and efficient; complimentary upgrades and easy check-in noted by several reviewers.

Ayoub's excellent service was highlighted, though there was one negative interaction with front desk staff.

Staff were accommodating and friendly throughout the stay.

Breakfast was great and replenished often, contributing positively to the overall stay.

Breakfast repeatedly described as very good with a variety of items and good coffee by many guests, though a few noted the coffee was poor.

Free breakfast offered and some positive mentions of food, though restaurant hours limited.

Food was good, but room service had limited choices.

Well-sized rooms, breakfast was good with helpful staff.

Complimentary breakfast and parking praised; drawbacks include only one elevator in use at times, slow elevators, lack of porters, occasional missing in-room items (glasses) and accessibility-related amenity gaps.

Pool and restaurant/bar available, but the bar closes early.

Pool is relatively small and water was cold, lacked Jacuzzi.

Prices may vary; some guests felt they overpaid compared to others.

Mixed perceptions: some found suites good value while others flagged price concerns, inconsistent early check-in fees and booking/price communication issues.

Several guests felt the hotel did not meet expectations given the price.

Fee charged was considered high based on room condition.