Sheraton Toronto Airport Hotel & Conference Centre vs Similar Hotels

Rooms are spacious with quality furnishings.

Rooms are spacious, comfortable, and well-maintained, described positively in multiple reviews.

Guests reported outdated rooms with several maintenance issues.

Mixed reviews on room conditions; some complaints about noise and outdated rooms.

Generally clean, though some complaints about older amenities.

Some reviews mentioned that the rooms were clean; however, there were also complaints about uncleanliness in areas such as the hallway.

Multiple complaints about cleanliness including dust, bad odors, and lack of proper cleaning.

Reviews indicate the room could have been cleaner and issues with dust and maintenance noted.

Convenient proximity to the airport.

The hotel is conveniently located near the airport, though it is a bit far from the city center.

Convenient location with access to transportation and nearby amenities.

Close to the airport, convenient for travelers.

Staff was friendly and accommodating, with some variance in service quality.

While most staff were described as friendly and accommodating, there were notable complaints about unhelpful customer service.

Some staff interactions were mentioned positively, but check-in issues and poor guest management were concerning.

Positive mentions of staff friendliness, but issues with check-in and maintenance.

Food was described as delicious and fresh.

The restaurant and breakfast offerings received very positive feedback from guests.

Service issues in the coffee area and lack of staff presence were problematic.

Complaints about breakfast charges despite it being included in the stay.

Excellent fitness center and lovely pool area.

Amenities like the gym's water filter were noted to be subpar. Some items were missing or not replenished.

Amenities such as parking and shuttle services were appreciated, but renovation concerns noted.

Amenities satisfactory but lacked expected bathroom kits.

Standard pricing for the amenities and service provided.

The value is somewhat diminished by high costs for additional services like TV usage.

Perceived as overpriced given the condition of the facilities and services provided.

Generally considered reasonable for the overall experience despite some negative feedback.