Crowne Plaza Toronto - North York by IHG vs Similar Hotels

Rooms were generally described as comfortable, although some amenities had issues.

Need for upgrades mentioned; furniture is old and stained.

Rooms were spacious and clean but mentioned issues with bed quality and lack of mirrors.

Rooms were described as clean with some issues regarding size and noise.

Multiple mentions of cleanliness issues, including fire alarms and maintenance problems.

Multiple complaints about cleanliness, including dirty rooms and toilets.

The room was clean and quiet, but some comments indicated issues with comfort.

Mixed sentiments noted; cleanliness praised but some issues with odor and maintenance.

Good location for access to the city, though some mentioned distance to downtown.

Location received positive mentions for convenience.

Convenient location with good commute options noted repeatedly.

Described positively with mentions of being well-located in a quiet neighborhood.

Staff were highlighted as friendly and accommodating, with positive interactions noted.

Staff made efforts to be warm and helpful despite issues; positive reviews about helpfulness.

Mixed reviews about staff behavior; encountered passive-aggressive service affecting overall experience.

Consistently highlighted as friendly, accommodating, and efficient by multiple reviews.

Breakfast was positively mentioned, though there were minor complaints about beverages.

Restaurant quality and pricing received negative feedback.

Breakfast was praised, but lack of options and missing meals was noted.

General mention of coffee provided; no major complaints or highlights.

Provided adequate amenities, but there were some concerns about maintenance.

Lack of functional amenities like personal entertainment apps and a dirty pool.

Limited amenities with missing breakfast and poor swimming pool facilities.

Mention of missing amenities like a microwave and poor cable service; needs updates.

Mixed feelings about costs, but overall perceived as providing good value.

Room prices may reflect condition; some guests perceived it as fair.

Considered high priced for what is offered; complaints about hidden fees.

Some perceived high rates in relation to facilities, yet value mentioned in context.