DoubleTree By Hilton Kuala Lumpur vs Similar Hotels

Mixed feedback, some issues with room setup but generally comfortable.

Room issues including size and amenities were frequently mentioned.

Rooms are frequently described as spacious, but multiple mentions of older equipment, bathroom/shower problems and some dated rooms that lower the room-quality score.

Rooms often described as spacious and well-equipped (kitchenette, AC, safe), but there are recurring reports of dated furniture, torn chairs, leaking toilets and variability in room size.

Room very clean, but issues with towels noted.

Cleaning issues were mentioned in reviews.

Multiple guests comment that rooms and public areas are clean; breakfasts and pool areas described as well maintained, though some rooms have older fittings.

Mixed reports: many guests praised clean rooms, but several noted serious issues (blood stains on comforters, insects, moss in toilets, missed housekeeping for days).

Great location, inside mall, near MRT and LRT.

Proximity to city and interesting locations is a highlight.

Very strong location feedback — within walking distance to KLCC/Twin Towers, close to MRT, described as 'best' or 'strategic' by many guests.

Generally convenient and central with easy access to supermarket and attractions; some guests noted road noise and that it is a bit far from the city centre for some.

Very accommodating staff and friendly service noted throughout.

Staff were friendly and accommodating overall.

Staff are repeatedly described as friendly and helpful and check-in/out is smooth, but one guest reported no response from reception regarding upstairs noise.

Consistently positive: staff described as polite, courteous and helpful; staff accommodated requests, offered compensation (e.g., parking) and provided luggage storage.

Breakfast was good, but limited variety noted.

Breakfast options and quality receive mixed reviews.

Breakfast repeatedly highlighted as varied and very good (including oriental options); guests praise the buffet and coffee.

Mixed to negative for breakfast: some guests enjoyed the buffet, but many reported limited variety, repetitive menus and issues when large tour groups were present.

Good amenities, though some mentions of the breakfast being less varied than before.

Facilities such as swimming pool and breakfast were appreciated.

Pool, rooftop/9th-floor park and family-friendly facilities are praised; low-chlorine pleasant pool reported and other communal amenities are well regarded.

Strong amenity set mentioned: large pool, good internet, parking, in-room kitchen facilities, drinking water filter and other conveniences reported positively.

Generally good value, but some guests felt it could be improved.

Good value noted for the price considering location.

Several reviews explicitly cite good price/value for money and overall satisfaction with the hotel's cost relative to offerings.

Several guests called the hotel good value and reasonably priced for room size; a minority felt it did not meet expected 4-star standards.