Omni Mont-Royal Hotel vs Similar Hotels

Some rooms were described as dated, but had spacious accommodations.

Rooms were described as spacious and comfortable, with some mentioning minor issues.

Some rooms are described as old, with issues like soft beds and decor.

Some issues with room maintenance, but spacious rooms and good features like windows and sofas were noted.

Negative feedback regarding cleanliness from multiple reviews.

There were cleanliness issues reported, notably a bathroom that was not properly cleaned.

Some reviews mentioned cleanliness issues, including a mouse in the room and stained sheets.

Multiple reviews mention poor cleanliness, with unclean rooms and issues like lack of fresh linens.

Great location mentioned in various reviews.

Location was praised in several reviews for its convenience, being near key areas.

Consistently praised for its convenient and perfect location.

Many reviews highlight excellent location in downtown, ideal for accessing main attractions.

Positive mentions of customer service, especially noted in several reviews.

Staff were generally mentioned positively, though there were some interactions that could be improved.

Multiple mentions of friendly and accommodating staff throughout the reviews.

Mixed feedback; while service was sometimes lacking, there were positive mentions of staff being helpful.

Breakfast service mentioned positively, but overall mixed feedback.

Breakfast options were mentioned as limited and average.

Mixed feedback on food quality with specific mentions of the breakfast not being good.

Breakfast options were mentioned as limited and disappointing in some reviews.

Facilities mentioned positively, though some were criticized for being outdated.

Amenities were decent, although there were mentions of missing basics like hand soap.

Amenities noted include some lack of additional items like complimentary breakfast.

Amenities were decent, with some mentions of good breakfast options but also some critiques.

Pricing appreciated, but mixed sentiments on value relative to some negative experiences.

Some guests felt the price was not justified by the overall experience.

Some guests felt it was overpriced for the quality offered.

Good pricing relative to location and amenities offered, though cleanliness detracts slightly.