Crowne Plaza Liverpool City Centre by IHG vs Similar Hotels

Issues with noise and some maintenance noted, but overall comfortable.

Several comments mention issues with room quality, including outdated decor, noise, and heating problems.

Rooms were modern and clean, though some found their rooms small.

Room features were inconsistent; some issues with noise and temperature.

Some concerns about room cleanliness and general wear noted in reviews.

Some reviews mention cleanliness positively, but others indicate issues like a smell of cigarette smoke and overall cleanliness could improve.

Some complaints about dirty linen and hairs in the shower room.

The room was unclean with a filthy carpet and other cleanliness issues.

Consistently praised as excellent and convenient.

The location is frequently highlighted as a strong positive across reviews.

Great location noted in several reviews, ideally situated.

Good location close to important amenities and attractions.

Staff received multiple compliments for friendliness and attentiveness.

Staff were described as friendly and helpful. Despite some issues, service was positively noted in multiple reviews.

Staff were generally friendly and receptive, though some noted lack of professionalism.

Staff were friendly and attentive throughout the stay.

Breakfast received mixed reviews, indicating some quality issues.

Breakfast was criticized for being poor in quality and choice; room service also had delays.

Breakfast was very good; however, some noted limited dinner menu and mediocre breakfast experience.

Breakfast options were sparse and served at a cool temperature.

Good facilities like the pool and spa mentioned positively.

Facilities like the restaurant and breakfast service received mixed reviews, affecting this score.

Good facilities in room, including free drinks.

Amenities were adequate but had several operational and maintenance issues.

Some reviews pointed out that value was lacking relative to costs.

Overall value is seen as decent for short stays, but some felt the pricing didn't match the quality of service.

Generally felt to be good value, though some thought it could be cheaper.

Felt overpriced given the overall quality and cleanliness of the room.