Copthorne Hotel and Resort Lakefront Queenstown vs Similar Hotels

Some rooms had unpleasant smells and confusing layouts.

Rooms were spacious and comfortable, but some dated decor.

Rooms were described as spacious and well-equipped, but some noted needed repairs.

Some criticized room size and noise levels, while others found it comfortable.

Rooms were very smelly; housekeeping was slow and not thorough.

Room not cleaned adequately during stay; corridor smelled of smoke.

Several reviews mentioned cleanliness issues, including unclean bathrooms and towels.

Mixed reviews; mentioned concerns about not being clean and issues with pillows.

Location is awesome with beautiful views and easy access to downtown.

Great location, close to town center.

Consistently praised for its proximity to attractions and amazing views.

Frequently praised for its excellent location, making it easy to explore the area.

Mixed feedback; staff was sometimes slow and not very helpful.

Staff were welcoming and very helpful.

Many reviews highlighted the friendly and helpful staff.

Generally positive feedback regarding staff friendliness and willingness to help.

Food quality was good, but some found it too pricey.

Breakfast could be improved but overall food decent.

Food quality was generally praised, though some mentioned the absence of dining options.

Positive mentions of the restaurant quality.

Amenities were generally good, but some services could improve.

Missing some kitchen utensils, and the gym and restaurant showing signs of wear.

Limited amenities reported, with mixed reviews about the condition.

Mixed feedback on amenities; some positive mentions but limited facilities noted.

Some felt it was overpriced given the issues with cleanliness and service.

Price feels a bit high considering dated facilities.

Complaints about lack of cleanliness and high prices suggest poor value.

Comments about the cost being high relative to the room quality.