Holiday Inn Express Toronto-North York by IHG vs Similar Hotels

Rooms were generally comfortable, but a few issues noted like coldness upon entry.

Mixed reviews; some rooms were acceptable, but others had issues.

Some guests enjoyed clean and comfortable rooms, but others mentioned issues such as cigarette smells and construction.

Rooms were noted to be outdated with stains, but some also mentioned comfort.

The hotel was very clean, but there were mentions of the air conditioning making noise.

Several reviews highlighted dirty bathrooms and unclean rooms.

General sentiment mentions cleanliness but had some negative feedback regarding the construction.

There were strong complaints about cigarette smoke in the room, which affected the cleanliness perception.

Good location near police station; felt safe.

The hotel is conveniently located close to the airport.

Proximity to the airport is a plus, but it's located in an industrial area.

Conveniently located with good access to the airport and shuttle service.

Staff was friendly and helpful, contributing positively to the experience.

Some staff members were helpful and friendly, but experiences varied.

The staff was described as warm, helpful, and friendly across several reviews.

Staff was described as friendly and helpful, with many positive remarks on customer service.

Breakfast options were considered simple and underwhelming.

Breakfast was criticized, and coffee was often cold.

Good feedback on breakfast options with the restaurant being mentioned favorably.

Breakfast options were limited and had some complaints about small portion sizes.

Amenities like the pool and coffee station were appreciated, though the pool could be warmer.

Shuttle service, breakfast, and other amenities were noted but not always well-received.

Positive mentions of the shuttle service and breakfast options, despite ongoing renovations.

Amenities like the pool and gym received positive feedback.

Good value and worth the price paid for services.

Not considered a great value given the cleanliness and service issues.

Satisfactory pricing mentioned, but some complaints about the experience due to the construction.

Mixed reviews regarding meal prices, making value perception less favorable.