Garner Hotel Lincoln by IHG vs Similar Hotels

Complaints about noisy beds and lack of air conditioning impacting comfort.

The hotel is a bit tired but everything in the room worked and the bed was clean.

Rooms were generally comfortable, but some reports of cold rooms and disturbances lowered the score.

Rooms often described as large and comfortable (good beds) but with tired bathrooms, worn furnishings, old noisy AC units and shower control problems.

Concerns about dirty towels and overall cleanliness mentioned by multiple guests.

The cleaning staff did a poor job, leaving behind cobwebs and dust in the room. The bathroom was particularly dirty.

Several reviews mentioned cleanliness positively, but a few concerns about specific issues affected the score.

Mixed reports: several guests noted sticky surfaces, stained/mouldy bathroom areas and shabby furniture, though some reviews described rooms as clean.

Convenient location with good accessibility, though noise from nearby venues was a concern.

Nice location but tricky to find.

Location was valued in several reviews, particularly for its convenience.

Very positive: many guests praised the central/ideal location, proximity to transport, and ample parking; occasional noise issues for rooms facing busy roads.

Many reviews highlight friendly and helpful staff, with a quick check-in process.

The staff were very friendly and helpful.

Staff were frequently described as helpful and friendly.

Generally excellent front-line staff: repeatedly described as friendly, professional and helpful (named staff praised); some comments about lack of overall management but front-desk service is a strong point.

Positive remarks about breakfast quality, though some areas could improve.

Breakfast had numerous flies.

Opportunities for improvement in the food and beverage options were noted.

Breakfast frequently praised and some good restaurant experiences, though other guests described the food as average or not very good.

Basic amenities available, though some guests noted a lack of air conditioning.

Basic amenities provided but needs some upgrading.

Limited amenities were highlighted, and some guests noted maintenance issues.

Some useful amenities (parking, breakfast, neighbouring restaurant) but multiple operational failures reported (no running water, lifts out of order), plus no phone signal in rooms and a windowless bar area.

Good value for price paid, particularly for location and included breakfast.

Good value for money.

Many guests found the hotel to offer good value considering the prices.

Mixed perception: reasonable for location and comfortable rooms for many, but serious service/maintenance failures (water outages, cleanliness issues) lowered perceived value for some guests.