Hilton York vs Similar Hotels

Rooms were described as dated and small with some comfort issues.

Some reviews mentioned that rooms were small or dated, affecting the score.

Concerns about room cleanliness and heating issues noted in several reviews.

Rooms were noted to be nice but had issues like poor lighting and damaged fixtures.

Noted issues with the cleanliness of the bathroom and overall maintenance.

Some reviews mentioned cleaning issues with the rooms, leading to a lower score.

Multiple reviews indicate issues with cleanliness, including dirty linens and unclean rooms.

Room cleanliness was generally good, but some reviews pointed to dirty or damaged bathroom fixtures.

Location is perfect for accessing York; great views and proximity to attractions.

Multiple guests highlighted the excellent location as a strong point.

The hotel is well placed near the city centre, making it convenient for guests.

Guests appreciated the hotel's great location, close to the station and with a river view.

General sentiment of helpful staff and good service.

Consistently noted as friendly and helpful across multiple reviews.

While some staff were noted as polite, there were concerns regarding unhelpful service during critical situations.

Staff were described as friendly and accommodating, with specific praise for the Paddle Room service.

Breakfast was generally well-rated but the quality of some items was criticized.

Food quality received high praise from several guests.

Significant complaints about breakfast availability and quality, leading to a low score.

Breakfast received mixed reviews; some items were enjoyable, but there were complaints about quality.

Amenities were adequate but included complaints about the lack of mini fridges.

Amenities were generally well-received, though some issues were noted.

Standard facilities mentioned, but no specific complaints.

Amenities were generally satisfactory, with good offerings but some issues in service like bar hours.

Several reviews hinted that the hotel was overpriced for the quality provided.

Overall considered fair value for the location and services provided.

Some guests felt the prices did not reflect the service quality.

Some reviews indicated the rooms didn’t meet expectations for value for money.