Spencer Hotel & Conference Centre vs Similar Hotels

Rooms varied; some were outdated with some issues but comfortable overall.

Several reviews highlighted issues with discomfort and aging facilities.

Rooms were reported as spacious and modern with a comfortable king-size bed.

Rooms described as comfortable and quiet with some suite upgrades; some negatives include small room size for some, poor bedroom lighting, weak AC in suite bedroom and accessibility shortcomings (no walk-in shower/taller toilets, outlet placement).

Generally clean with some outdated areas noticed, but not a major concern.

Many reviews noted cleanliness, but some mentioned room conditions that needed attention.

Guests appreciated the cleanliness of the hotel but mentioned some issues with dirty sheets.

Multiple guests described rooms as clean, immaculate and quiet; several mentions of good housekeeping and overall tidy rooms.

Great location, convenient to the hospital and restaurants.

Positive mentions of the hotel's proximity to local attractions and convenience.

Excellent location with easy access to many restaurants.

Convenient, walkable to downtown and attractions but many guests reported safety concerns due to a homeless/drug shelter next door and loitering near the entrance.

Staff was lovely and helpful during the stay.

Consistently positive feedback regarding the helpfulness of the staff.

Some staff were friendly, but there were also complaints about the front desk staff's lack of warmth.

Front desk and cleaning staff repeatedly praised as friendly, helpful and efficient; complimentary upgrades and easy check-in noted by several reviewers.

Breakfast buffet received positive remarks and the on-site restaurant was good.

Convenient breakfast options were available, but specific food quality wasn't mentioned.

Breakfast had limited variety but was generally enjoyed.

Breakfast repeatedly described as very good with a variety of items and good coffee by many guests, though a few noted the coffee was poor.

No microwave in the room, and some facilities needed upgrades.

Basic amenities met requirements, but some guests felt more could be offered.

Highlighted the lack of additional amenities like a pool or sauna, which disappointed some guests.

Complimentary breakfast and parking praised; drawbacks include only one elevator in use at times, slow elevators, lack of porters, occasional missing in-room items (glasses) and accessibility-related amenity gaps.

Some guests felt the price did not match the overall quality experienced.

Prices matched expectations, but quality issues diminished perceived value.

Considered good value for the price but with additional costs like parking and breakfast limitations.

Mixed perceptions: some found suites good value while others flagged price concerns, inconsistent early check-in fees and booking/price communication issues.