Courtyard by Marriott Los Angeles Pasadena Old Town vs Similar Hotels

Rooms were described as small and dated in some reviews.

Several complaints about the quality of beds and the state of some rooms.

Overall, the rooms were comfortable, but size was mentioned as an issue and some aspects, like decor, felt dated.

Older hotel with minor issues in the bathtub/shower.

Multiple mentions of cockroaches and general cleanliness issues have been noted.

Consistent mention of clean and comfortable rooms, despite some complaints regarding overall room condition.

There were issues with the refrigerator and stains on the carpet, indicating cleanliness could be improved.

Clean had everything we needed. Housekeeping staff was excellent.

Location is repeatedly praised across multiple reviews.

Frequently praised for its great location.

Several reviews highlighted the excellent location near attractions and the convention center.

Great location near restaurants and shopping.

Some reviews highlight friendly and accommodating staff, although a few mentioned rudeness.

Exceptional and friendly staff highlighted across multiple reviews.

Staff was described as friendly, attentive, and accommodating, which reflects high service quality.

Staff were very attentive and friendly. Excellent customer service.

Food options are limited and expensive according to several reviews.

Mention of a nice outdoor seating area for breakfast/drinks.

Breakfast service was noted as slow with unsatisfactory options, which affected the overall dining experience.

Food at the restaurant was delicious, but drinks are overpriced.

Amenities fell short of expectations, with added charges and limited offerings mentioned.

Mixed reviews on amenities; some dissatisfaction with pool availability and mattress quality.

Basic amenities were available, but room features like the thermostat malfunctioned, impacting the stay.

Limited amenities like no microwave, basic bar and restaurant feel.

The value for money was questioned in various reviews due to high charges and lack of amenities.

Overall good value but some guests felt it didn't meet the Westin standard.

Some guests felt that the value did not meet the price charged, indicating concerns about worth.

Some items perceived as expensive, such as food and beverage.