Holiday Inn Express Leeds-East by IHG vs Similar Hotels

Rooms were comfortable and clean for most guests, with some noting basic quality.

Rooms are described as amazing and comfortable.

Room was comfortable but beds could be improved.

Rooms described as comfortable and cosy, with only slight noise issues.

Some guests noted cleanliness issues, including scratches and dents in the bathroom.

Concerns about dirty toilets and neglected tables in the bar, which affected the stay.

The room was clean, but the bathroom needed power-washing.

Most reviews mention clean rooms, though some slight issues noted.

Convenient location appreciated by most guests.

Well regarded for the lovely setting and convenient location.

Great location; easy access to nearby attractions.

Frequent mentions of great location near transport and amenities.

Helpful and friendly staff received positive comments throughout the reviews.

Staff received consistent praise for being friendly, helpful, and accommodating.

Staff were friendly, helpful, and went above and beyond.

Consistently praised for friendly hosts and accommodating service.

Breakfast was mentioned negatively due to overcrowding by permanent residents.

Food quality was praised though some dining experiences were disappointing.

Food was good but reduced menu options noted.

Breakfast consistently highlighted as delicious and well-prepared.

Amenities are decent; issues with TV internet noted but phone streaming worked.

Positive mention of the bar, lounge area, and breakfast, though some amenities were problematic.

Included basic amenities; some enhancements noted, like shower issues.

Amenities meet expectations for a hotel in this category; however, some minor issues noted.

Overall, guests felt the price was reasonable considering the service.

The overall experience was good, but some felt it did not meet expectations for the price paid.

Good value for a warm, comfortable and clean stay.

Guests feel that they received good value for the quality of stay.