Holiday Inn Express Hotel & Suites - Edmonton International Airport by IHG vs Similar Hotels

Mixed feedback with mention of uncomfortable beds and issues in some rooms.

Some issues reported with room comfort (hard beds, noise) despite overall positive sentiments.

Rooms are generally comfortable, but there were comments about them being dated.

Rooms were generally described as spacious, clean, and comfy.

There are mentions of cleanliness issues, particularly in one review describing a disgusting room.

Overall cleanliness was mentioned positively, but some rooms had specific issues (bad smells).

Several reviews mentioned that rooms were clean, but one noted issues suggesting a need for updates.

Very clean and well-maintained based on multiple reviews, but some inconsistencies were noted.

Location is frequently praised, especially for its proximity to the airport.

Hotel location was appreciated, particularly for its convenience to attractions and the airport shuttle.

The hotel is conveniently located close to the airport, though some reviews mention noise from the road.

Great proximity to the airport and convenient for travelers.

Staff were noted as friendly and accommodating but some concerns were mentioned about response to cleanliness issues.

Staff were frequently praised for their helpfulness and hospitality, especially Boyd.

Numerous reviews highlight friendly and helpful staff, contributing to a positive service experience.

Friendly and accommodating staff praised, but there were issues with shuttle and communication.

Breakfast received multiple commendations, indicating high satisfaction in this category.

Breakfast quality was criticized for lack of variety and freshness, despite it being free.

Guests praised the quality of the restaurant food and breakfast.

Breakfast issues raised; some expect it should be included based on nightly rates.

Positive mentions of breakfast and a nice pool for kids, but some amenities were lacking.

Amenities were well-received, with mentions of nice pool areas and good restaurant options on-site.

Positive remarks about the pool and shuttle service, despite some complaints about the hot tub.

Amenities were adequate, though some expected features like breakfast were lacking or miscommunicated.

Generally seen as decent for the price, though some felt distance from the city impacted this.

Guests felt they received good value, especially with the inclusion of breakfast at reasonable prices.

Some reviews mentioned it was pricey compared to other options.

Good value for the stay, although some guests felt that breakfast should be included given the price.