The Muse New York vs Similar Hotels

Rooms reported as spacious and modern, but some issues with light and maintenance.

Rooms are clean, comfortable, and beautifully designed.

Room issues noted include uncomfortable beds and lack of a fridge.

Rooms are decent size but can be hot and with issues such as noisy AC.

Mixed sentiment; some rooms were noted as clean, but issues with housekeeping were reported.

The hotel feels modern and clean. Reviews mention spotless rooms.

There are mentions of water damage and old, windy windows, indicating cleanliness issues.

Rooms are clean and suitable for a short stay.

Excellent location near major attractions like Times Square.

Guests praised the great location near Times Square.

Location is repeatedly noted as perfect and convenient for mid-town Manhattan.

Great central location near all sights and transportation.

Highly praised; staff described as amazing and professional.

Some guests reported rude staff, affecting the overall sentiment.

Staff are frequently mentioned as friendly and helpful.

Staff was friendly and helpful, but there were issues with post-stay customer service.

Breakfast options were criticized as limited.

Breakfast was not included and service in the eating area was lacking.

Breakfast options were limited with some guests expressing dissatisfaction.

Breakfast format not convenient; limited variety and items running out.

Decent amenities; some guests appreciated hygiene items, though some found the breakfast lacking.

The rooftop lounge and other amenities received positive mentions.

Several amenities like the lack of a fridge and ice machines are mentioned as lacking.

Decent amenities like wine hour and walking tours, but breakfast options need improvement.

Generally perceived as good, but some felt the hotel was pricey for the services offered.

Standard quality for this hotel tier.

Good value for location despite some amenities being lacking.

Questionable relation between price and services given the size and quality of the rooms.