Hilton Edinburgh Carlton vs Similar Hotels

Generally comfortable but issues like heating and maintenance reported.

Some guests enjoyed comfortable rooms, but others faced issues like hard pillows.

Rooms described as beautiful and delightful, but some issues reported.

Room was great but had issues with heating in one instance.

Multiple reviews mentioned cleanliness issues and a lack of room maintenance.

Room cleaning was poorly executed, and there were issues noted with bathroom cleanliness.

Rooms are in bad condition and not clean, with stains reported.

The whole hotel was very good clean and the room itself was outstanding.

Many enjoyed the location, though some noted construction affecting accessibility.

Great location close to amenities and transportation.

Location is highlighted as very nice and well-placed near attractions.

Very well located, close to markets and attractions.

Overall positive feedback on service, with specific praises for staff being helpful.

Mixed sentiments about service, friendly staff but poor handling of complaints.

Varied service experiences, with some positive mentions but significant complaints.

Staff were very friendly and went above and beyond to ensure guest satisfaction.

Food quality received positive remarks, particularly regarding bar food.

Breakfast was good but lacked fresh orange juice and had some subpar restaurant meals.

Good food experience but some minor complaints about specific items.

Food was incredible with a good variety at breakfast.

Limited amenities reported, such as broken heating and lack of expected luxury.

Amenities were generally good with a pleasant bar and breakfast, but with some limitations.

Amenities mentioned were good, but minor issues reported.

Well equipped and modern with good amenities.

Some guests felt that the experience did not match what they paid for, especially with the building work.

The experience is considered worth the price despite being slightly pricey.

Felt hotel is not delivering on small things for the price paid.

High cost for a room with heating issues; suggestion for improvement needed.