Best Western Plus Kelowna Hotel & Suites vs Similar Hotels

Generally clean and comfortable rooms with a few noted issues.

Mixed reviews; while some rooms were clean and comfortable, many mentioned outdated decor and issues with amenities.

Rooms were described as comfortable, but issues with bed frames and some furniture being old affected quality.

Room quality noted as good, but issues with uncomfortable sofa bed were highlighted.

Some complaints regarding cleanliness with described issues in multiple rooms.

Several reviews noted lack of cleanliness, including dirty beds and an unsettling smell.

Most reviews indicate a clean environment, though some mention areas looking run down.

Clean room and common areas noted, but issues with pool cleanliness reported.

Convenient location with easy access to shops and airport.

Location is frequently mentioned as convenient and well-placed.

Location praised for convenience, but several reviews noted noise issues from the highway.

Great location for shopping and access to attractions.

Overall positive experiences with staff, including helpful front desk service.

Positive comments about the friendly staff despite some issues.

Multiple reviews express positive sentiments about friendly and helpful staff.

Staff were friendly and accommodating, though front desk issues were mentioned.

Complaints about breakfast variety and quality; needs improvement.

Breakfast was mentioned positively, although some issues with views were noted.

Breakfast received mixed reviews but was generally considered satisfactory.

Breakfast was enjoyed by guests, considered one of the best.

Gym equipment not functioning and breakfast options lacking for specific diets.

Reviews indicated various amenities like hot tubs and fridges were problematic.

Amenities were generally well-received, though some guests expected more from full kitchen setups.

Pool condition criticized and missing features mentioned.

Reasonable pricing noted during holiday season, but some issues affected experience.

Value reflected in overall customer sentiment and price point.

Most reviews indicated that the hotel offered good value for its price.

Very reasonably priced for the amenities offered.