DoubleTree by Hilton Swindon Hotel vs Similar Hotels

Rooms were mentioned to be old, uncomfortable, or cold, with bad beds reported in several instances.

Rooms were described positively, although some mentioned discomfort.

Room was exceptionally dark and had some issues with lighting.

Basic rooms, uncomfortable beds, and bad conditions noted.

Several reviews indicated the rooms were not particularly clean, and towels were not fresh.

Many reviews highlight the room's cleanliness and spotlessness.

Clean, neat, and homely room. No significant issues mentioned.

Numerous complaints about dirtiness, mould, and lack of cleaning.

Many reviews praised the hotel's convenient location.

Several reviews mentioned its good location.

Ideal price and location for family stays.

Great location cited in multiple reviews.

Sophie in reception was highlighted for exceptional help, and other positive comments noted friendly staff.

The staff is frequently praised for being friendly and helpful.

Bar service was quick and friendly, staff were helpful and attentive.

Some helpful staff, but lack of availability noted.

Food quality received mixed reviews, with several mentions of overcrowded dining spaces.

Mixed feedback on food quality, with some highlights on breakfast.

Food was plentiful and well-cooked, with good dietary options.

Breakfast and other food offerings were disappointing.

Average positive mentions of hotel facilities, but room issues were noted.

Positive mentions of breakfast and other amenities.

Great amenities such as family rooms and a pool.

Amenities were lacking and poorly maintained.

Some reviews expressed that the hotel was expensive for what it offered.

Good value for the price, according to multiple reviews.

Good value considering location and amenities.

Guests felt that the price did not reflect the experience.