ibis Styles London Gatwick Airport vs Similar Hotels

Rooms described as comfortable, large, with superb beds, toiletries, tea/coffee and ironing facilities; one noisy/dusty room reported but most comments are very positive.

Several guests reported spacious, well-equipped rooms (especially triple rooms), but at least one guest found a triple room too small with a poor sofa bed — mixed feedback led to a below-target score.

Multiple guests reported issues with noise, heating, and comfort in rooms.

Standard rooms are mentioned as small, but club rooms received praises.

Multiple guests describe rooms as spotlessly clean; a single review reports a very dusty, noisy room and inability to ventilate, lowering the score slightly.

Reviews frequently call the rooms and hotel 'very clean' and 'pulito'; however isolated issues (reported mould in a bathroom and a found used condom in a corridor) slightly reduced the score.

Some issues with mildew and a dirty shower drain noted in reviews.

General sentiment indicates a clean hotel, but some reviews mention minor issues.

Frequently cited as convenient for Gatwick with easy shuttle/bus links and nearby retail/eateries; a few guests note it is not immediately adjacent to the airport or mention highway noise.

Consistently praised for being very close to the Hauptbahnhof, well connected by metro and near the Festhalle; a few reviews described the immediate area around the station as a bit 'dodgy'.

The hotel is well-located for flights but far from the airport.

Generally mentioned as a good location, but one review pointed out it was far for some guests.

Staff repeatedly praised as fantastic, very helpful and accommodating (front desk, kitchen, bar); occasional slow service at restaurant/bar noted but overall service is a strong positive.

Multiple mentions of friendly, helpful staff and useful services (bag storage after checkout) indicate strong service overall.

Staff were responsive to issues raised, providing acceptable service.

Numerous mentions of excellent service from various staff members, particularly Ms. Himani.

Food generally described as good with gluten-free options, but service was sometimes slow and at least one guest found the breakfast inedible, pulling this rating down.

Breakfast described repeatedly as excellent, complete and well replenished — one of the strongest positive points in the reviews.

Food quality was praised in some reviews, but breakfast could be improved.

Positive remarks about the dining experience, though some minor issues were noted.

Good range of amenities: airport transfer/shuttle, air conditioning, dog-friendly policy, parking, tea/coffee, ironing facilities; shuttle and transport options praised as economical.

Rooms reported as well-equipped (hairdryer, iron, kettle) and bathrooms praised, but complaints about parking difficulty, narrow parking access and inability to control the A/C slightly lowered the rating.

Basic amenities were available but insufficient for some guest needs.

Club lounge and breakfast amenities were well-received by guests.

Several guests call it excellent value and good for a one-night airport stay; some note added costs (bus/taxi to airport) or that breakfast felt expensive.

Explicitly called 'excellent value for money' in reviews and conveniences like free luggage storage contributed to a positive value perception.

Expensive parking and shuttle fees detract from overall value perception.

Guests felt they received good value for the quality of service and amenities.