Ashford International Hotel & Spa vs Similar Hotels

There were complaints regarding the cold rooms and uncomfortable beds.

Rooms were noted as clean, spacious, and comfortable.

Rooms described as okay but had specific issues like cold bathrooms and insufficient plug sockets.

While the new rooms are described positively, issues with creaky floors from neighboring rooms detracted.

Several reviews mention a lack of cleanliness in common areas and dirty dishes.

Overall cleanliness was described positively, but some comments mentioned issues with the toilet rim.

Issues with cleanliness noted, such as dirty bathroom door and a mould patch on ceiling.

Reviews indicate an immaculate room but mention noise from other guests, which slightly affects the perception.

Location is convenient for traveling, though some reviews indicate it is somewhat isolated.

Location was praised for its proximity to transportation and shopping, despite some blandness.

Great location mentioned multiple times, contributing positively to the stay.

The hotel is praised for its convenient location for travelers, particularly for EuroTunnel access.

The staff were attentive and quick to resolve issues when raised.

Staff were consistently noted as friendly and helpful across multiple reviews.

Service experiences varied; some staff were kind and polite, but there were complaints about the reception staff.

Multiple reviews highlight the helpful and friendly staff, reinforcing the high service quality.

The food quality received positive remarks, especially breakfast.

Breakfast was well-liked, with some suggestions for more variety.

Breakfast was praised, but the dinner experience had mixed reviews.

Breakfast and dining experiences received positive remarks, enhancing overall satisfaction.

Amenities like the jacuzzi and sauna were often reported as out of service.

Amenities appeared satisfactory, but there were mentions of wanting more facilities.

Amenities like the spa were available but had scheduling issues, limiting access for non-members.

Amenities are appreciated; however, the shower pressure issue noted in a review impacted the perception.

General sentiment about the pricing being fair, although dog fees seem excessive.

Fair pricing was acknowledged; however, additional charges for parking were noted.

Concerns regarding pricing given the basic services and the issues reported.

The hotel offers good value, especially during special occasions like Christmas.