Hilton East Midlands Airport vs Similar Hotels

Rooms were generally described as comfortable, though some noted noise from outside.

Rooms were mentioned as comfortable and spacious, with a nice design.

Rooms noted as spacious and comfortable by many, but several comments mention tired bathrooms, dark rooms (trees outside) and need for refurbishment in places.

Mixed reviews regarding room quality, with some rooms described as dated and shabby.

While clean, some reviews noted that aspects such as the bathrooms were a bit dated.

Generally clean and well-maintained as indicated by multiple reviews.

Multiple guests reported cleanliness issues (mould around window frames, hairs, stains, dusty trays and generally ‘not very clean’ bathrooms), lowering this score.

There were cleanliness issues mentioned, such as mould in the bathroom and general griminess.

Convenient for East Midlands Airport and good for a stop-over.

Conveniently located with easy access to the airport.

Consistently praised as ideal for East Midlands Airport — described as literally on the departures doorstep and extremely convenient for early flights.

The location for the airport is consistently highlighted as great.

Service was consistently praised as friendly and accommodating, particularly for families.

Mixed feedback; a few encounters with staff were described as rude, impacting overall service perception.

Staff repeatedly described as friendly, helpful and professional (restaurant and front-of-house praised); a few reports of slow reception but overall service is a strong positive across reviews.

Staff were frequently praised as friendly, helpful, and excellent.

Food quality received mixed reviews; breakfast options could be improved based on guest comments.

Breakfast choices were limited, affecting guest satisfaction.

Restaurant and breakfast receive strong positive mentions (food described as fantastic and good quality); a few guests note prices are high but overall sentiment is positive.

Most reviews reflect a favorable impression of the food quality.

Amenable amenities including a good gym and pool, though some guests felt the breakfast options needed improvement.

Facilities like a pool and health club received positive remarks.

Leisure facilities and pool/jacuzzi are mentioned positively by some, but multiple guests find the pool area and some amenities tired or small, reducing the score.

Facilities and amenities were positively noted, though some prior guests remarked on the cleaning.

Overall value rated positively, though breakfast quality was a concern for some guests.

General consensus of good value with quality amenities.

Mixed signals: some guests find the park-and-stay great value, others feel food/drink prices and current condition make it less good value.

Concerns about the pricing being high for the services provided.