Crowne Plaza Harrogate by IHG vs Similar Hotels

Rooms were generally clean and comfortable, but some issues were noted, such as small room size.

Room quality was mixed; some appreciated the modern décor while others found issues with firmness and noise levels.

Mixed sentiments; some rooms had significant issues, affecting overall perception of quality.

Rooms were comfortable but some were noted as small or needing improvements.

Room was only partly made up, shower leaked, and bathroom sink not wiped down.

The cleanliness of the rooms was criticized in multiple reviews, and rooms were reported as filthy.

Several reviews mentioned cleanliness positively, but some rooms had issues indicating a lack of thorough cleaning.

Some reviews mention cleanliness issues, but overall clean.

Great location, which many reviews highlighted positively.

Location was consistently highlighted as excellent, with guests mentioning the convenience of being centrally located.

Location was highlighted positively, being convenient and close to town.

Consistently praised for close proximity to amenities and attractions.

Staff were excellent - friendly, helpful, and efficient, although reception's reaction to complaints could improve.

Service was generally praised across several reviews, though there were complaints about one rude staff member.

Staff were consistently described as friendly and helpful across multiple reviews.

Service was noted as warm and welcoming, with good support from staff.

Breakfast had excellent choices; however, some hot items could have been hotter.

The food received positive remarks, especially breakfast and the bar's atmosphere, signifying a strong offering.

Food received positive remarks, particularly regarding breakfast quality.

Not specifically mentioned, assumed standard quality for this hotel tier.

Overall amenities were good; some small issues noted with bathroom features.

Amenities were satisfactory, though the functionality of the lift was a problem mentioned in several reviews.

Amenities received a mixed response with some lacking, such as in-room facilities, but overall sufficient.

Amenities like onsite parking and tea/coffee service were appreciated.

Guests expressed that the hotel provides great value for the price.

The hotel was described as offering excellent value for money; guests felt they received good services for the price.

Generally viewed as reasonable pricing, though some items were noted as overpriced.

Good value, particularly for location and amenities offered.