Superior Inn Hotel and Conference Centre Thunder Bay vs Similar Hotels

Complaints about poor lighting, leaky toilets, and worn-out beds.

Comments suggest rooms are outdated and not well maintained.

Mixed feelings about room quality; some found comfort while others complained about maintenance.

Rooms were spacious and comfortable, although lighting was very dim.

Several reviews indicated issues with cleanliness including sticky floors and leaks.

Reviewers frequently noted cleanliness issues, including dirty rooms and bathrooms.

Several comments noted cleanliness issues, including dirty carpets and inadequate hygiene supplies.

Fridge was full of pepper rats, yoghurt floors weren’t mopped, and some areas outside the room were filthy.

Good location mentioned in multiple reviews, particularly close to the airport.

The location was often highlighted positively, with easy access to necessities.

Many guests appreciated the convenient location near restaurants and highways.

Great location near the airport and city attractions, though municipal tax was noted as an issue.

Positive sentiments about the front desk staff and overall service quality.

Mixed sentiments; while some staff were friendly, others were reported as rude.

Mixed reviews on service, with some guests praising staff but noting poor customer service encounters.

Some staff showed great customer service, while there were reports of dismissive behavior by others.

Average feedback on food service and the breakfast experience.

Breakfast was decent though limited; some guests found it satisfactory.

Good breakfast options were frequently mentioned positively.

Mixed reviews; some enjoyed the restaurant while others found it pricey.

Received praise for the pool and hot tub but some issues noted with other amenities.

Some amenities like the breakfast were acceptable, but hot tub and wifi issues noted.

Positive mentions about the breakfast and hot drinks amenities.

Facilities are unique and beautiful, with good food offerings.

Mixed feelings regarding overall value given the conditions and services.

General sentiment indicates that the hotel does not provide good value, especially concerning cleanliness.

Some guests felt the prices were too high compared to the value received.

Fair pricing for the quality, but some find it far from the center.