Holiday Inn Bolton Centre by IHG vs Similar Hotels

Rooms were generally clean and comfortable.

Rooms described as dated with some comfort issues.

Rooms described as spacious with large modern bathrooms and good facilities; some negatives include a small double bed for couples and occasional hygiene comments.

Several mentions of rooms being tired, dated or needing refurbishment; some positive notes on comfort and spacious penthouse but overall room condition is mixed.

Issues with cleanliness noted, including dirty carpets and blood stains in one instance.

Several reviews mentioned stains and cleanliness issues.

Mostly reported as clean (several guests explicitly note clean rooms), though a few reviews mention hygiene could be better.

Multiple reviews explicitly note rooms and hotel as clean and comfortable, though some public areas and room bases felt tired.

Location was mentioned positively; guests appreciated it.

Location mentioned as handy but with limited nearby amenities.

Frequently praised (perfect location for visits, lovely area, good for dog walking and local village shops) and considered a strong point.

Consistently praised for excellent, convenient location and unique stadium/pitch views; many guests cited parking and nearby restaurants as positives.

Staff were generally described as friendly and helpful.

Many reviews praised the staff as friendly and helpful.

Mixed sentiment: many guests praise polite, helpful and accommodating staff, but several reviews call staff awful or unprofessional and note slow/complicated check-in experiences.

Staff repeatedly described as friendly, helpful and accommodating (birthday gestures, helpful reception), driving a very strong service impression.

Food quality was criticized, particularly dinner service.

Food quality described as average with good service.

Food is often singled out positively (lovely pub food, excellent restaurant, great breakfasts), with occasional complaints about undercooked items.

Many rave reviews for pizza and breakfasts, though others found breakfast basic or lacking fresh/healthy options and noted early food service closing.

Certain amenities were lacking, such as enough seating and cutlery in the restaurant.

Amenities were generally acceptable but with some missing items.

Good on paper — spa, pool and multiple restaurants are appreciated — but guests reported issues (spa closure due to fire, pool admission policy) that reduced satisfaction.

Good parking (including EV charging), water stations and strong showers in some rooms; negatives include limited bar hours, costly drinks, weak Wi‑Fi and lack of AC in some rooms.

Experiences vary; some felt the price was high for the service and amenities received.

Many reviews noted the hotel as good value for the price.

Several guests explicitly call it good value for money and would recommend; some friction from upfront payment/system charges noted.

Guests noted good prices and enjoyed value (special stays, good pizza); some tradeoffs due to dated decor and extra costs at the bar.