Delta Hotels Durham Royal County vs Similar Hotels

Rooms were comfortable and well-appointed, but some were dated and noisy.

Rooms are spacious and comfortable, with nice bathrooms.

Mixed reviews regarding room quality, including complaints about uncomfortable beds but some positive aspects as well.

General sentiment was positive, but some specific complaints about room cleanliness and decor.

The room and bathroom weren't the cleanest, with hair on the floor and general grubby areas.

The hotel was spotless and comfortable.

Several reviews highlighted cleanliness positively, but issues of discomfort suggest room for improvement.

Some reviews indicated issues with cleanliness, including dirty sheets and a found contact lens.

Excellent location for town centre with convenient access to attractions.

The location is excellent, in the center of a beautiful historical town.

Reviews consistently mention the convenience of the location being central and accessible.

Many reviews highlighted the ideal and great location of the hotel.

The staff were efficient, friendly, and provided excellent service overall.

Service at breakfast was slow on occasions, but the staff were friendly and attentive.

Numerous reviews praised the staff for being friendly and helpful, contributing positively to the experience.

Numerous reviews praised the politeness and helpfulness of the staff.

Breakfast quality was lukewarm and disappointing, though food in the restaurant was decent.

Breakfast was not up to expectations in some areas, such as the hot items.

Positive mentions of the affordable pub and available drinks, despite no breakfast options.

Positive remarks about breakfast but some concerns about gluten-free options.

Decent amenities were available, though could improve in terms of breakfast quality.

Some amenities were lacking, like comfortable seating in the Rotunda bar.

Amenities provided were mentioned positively, though some guests noted the absence of breakfast.

Mixed feelings on amenities, with specific mentions of issues in the spa area.

Good value for money considering the location, despite some issues.

The hotel offers great value for the style and quality.

Many reviews highlighted that the hotel offers good value given its location and facilities.

Overall good value reflected in positive reviews, though some complaints about costs during busy times.