Protea Hotel by Marriott Johannesburg Balalaika Sandton vs Similar Hotels

Rooms described as clean and comfortable, although some noted maintenance issues.

Clean rooms mentioned, but issues like uncomfortable beds and complaints about carpets noted.

Some rooms were noted as small and dated.

While most rooms were described as clean and comfortable, there were some complaints regarding the bed.

Some reviews noted issues with cleanliness, particularly regarding the bathrooms needing upgrades and shower leaks.

Mixed sentiments; some reviews praised cleanliness while others mentioned bad odors and maintenance issues.

Rooms were clean, but some complaints about dated carpets.

Some reviews mentioned issues with cleanliness, such as a dirty carpet and an itchy bed.

Location praised for being safe, central, and quiet with easy access to the mall.

Location is frequently praised as perfect and convenient.

Great location with easy access to local attractions.

Guests highlighted the perfect and safe location of the hotel as a major benefit.

Reviews highlight friendly and professional staff, with specific praise for the concierge team.

Generally positive feedback on staff friendliness and helpfulness, though some service delays noted.

Mixed sentiments with comments on unhelpful reception staff at times.

Multiple reviews praised staff friendliness and attentiveness, contributing positively to the stay.

Breakfast received favorable reviews, although there were minor complaints about specific food items.

Mostly positive remarks about food quality, with some criticisms regarding dinner variety.

Food quality has dropped with some disappointing experiences reported.

The restaurant and breakfast received consistent praise for quality and variety.

Garden and shuttle service are praised, but some amenities need improvement.

Amenities were generally well-received; shuttle service highlighted as convenient.

Good amenities including a nice swimming pool and spa.

Guests appreciated the hotel's amenities including a pool, but noted some noise issues.

Some reviews indicated that while the hotel has great features, there were concerns about it being overpriced.

Reviews indicated good value, especially given the convenient location and offerings.

Generally good value with many positive aspects highlighted.

Guests felt they received good value for the price, with many extra services provided.