Holiday Inn Express Southwark by IHG vs Similar Hotels

Rooms were comfortable but some felt they were too small for two people with luggage.

Rooms were clean and spacious, though noise from corridors and some minor issues were noted.

Rooms were clean, spacious, but some were too cold and had mattress issues.

Guests noted good room quality overall, but some mentioned noise issues.

The rooms were clean, but some guests reported issues with odors.

Most reviews indicate the room was clean, but there were issues with the bathroom and some noise.

Multiple reviews mentioned issues with cleanliness, particularly cold rooms and late cleaning.

Some guests mentioned cleanliness issues and inconsistent room attendance.

Good location, close to metro and train stations.

Multiple reviews praised the central location and convenience to attractions and transport.

Many reviews highlighted the good location, being central and convenient for transport.

Multiple reviews highlighted the excellent location near public transport and attractions.

Staff were friendly and helpful, contributing positively to the stay.

Generally friendly staff, but one review highlighted a service issue regarding check-in fairness.

Staff was friendly and provided good service. Positive experiences reported during check-in despite initial issues.

Most reviews reflected positively on the staff, noting friendliness and helpfulness.

Breakfast was good but busy, with some complaints about the quality.

Mixed reviews about the breakfast options, especially for vegetarians and food temperature.

Multiple comments indicated that food quality, especially breakfast, was poor.

Breakfast and local dining options received positive mentions.

Basic amenities provided, with suggestions for improvement like more tea/coffee stations.

Facilities like coffee/tea making were available, though some amenities like fridges were missing.

General amenities were decent; some guests expected more like a fridge.

Amenities were generally well-received, with mentions of kitchens and cleanliness.

Some felt the price was high for the room size and amenities offered.

Perceived value aligns with the overall positive experiences reported.

Guests felt the price was high for the quality received, especially with breakfast included.

Reviews indicated that the price was reasonable for the included services.