Carrington House Hotel vs Similar Hotels

Rooms comfortable but dated; issues with heating and windows noted.

Generally poor: frequent complaints about outdated decor, small/tiny bathrooms, furniture damage, windows that don't open, rooms that overheat (e.g. room 123) and safety concerns (shaky elevator, no door lock).

Upgraded rooms were appreciated, but there were temperature issues.

Rooms were generally described as comfortable, although some felt small or lacked adequate heating.

Rooms lovely and clean, but one review noted grubby areas in the bathroom.

Mixed reports: some guests call the hotel very clean, but several detailed complaints (cobwebs, rooms not cleaned daily, no clean towels) indicate poor and inconsistent housekeeping.

Concerns regarding cleanliness were mentioned, needing serious TLC.

Several reviews mentioned cleanliness issues including unclean rooms and cobwebs.

Parking situation was poor; hotel is a bit far from the sea front.

Very strong: repeatedly noted as close to the beach, convenient for arrival (train) and with a pleasant garden; many guests cite location as a primary pro.

Superb location, close to beach and town.

Positive remarks on the location being quiet and convenient for city access.

Staff were friendly and helpful, though one guest experienced rude staff.

Consistently positive: many reviews highlight very friendly, helpful and professional staff; multiple guests specifically praise the staff and repeat visits.

Staff were reported to be polite and helpful.

Staff were noted as welcoming and friendly, but some reviews mentioned minimal staff presence.

Food was generally good, though breakfast could have been warmer.

Generally positive: multiple mentions of excellent breakfast and dinner, fresh tasty food and live music at night; F&B is a clear strength for many guests.

Breakfast was plentiful, but did not mention lunch/dinner options.

Concerns regarding breakfast options being at another location, although breakfast quality was praised.

The hotel has nice amenities like a swimming pool, but could benefit from updates.

Below average: multiple mentions of no air conditioning, no fridge, limited/poor power outlets, minimal toiletries (only hand soap), broken vending machine and other maintenance issues.

Pool was closed during stay, which disappointed guests.

Amenities like the spa bath received positive comments, despite some minor issues.

Affordable but quality of some offerings, like breakfast, was lacking.

Mixed to low: a few guests find the price fair, but several explicitly state poor value or overpricing given the condition and missing amenities.

Good value for a 3 course dinner, overall felt value was reasonable.

Good value noted for the overall experience, but some dissatisfaction with conditions affecting value perception.