Crowne Plaza Toluca - Lancaster by IHG vs Similar Hotels

La amplitud de la habitación.

Rooms were described as nice but lacked certain amenities.

Room quality had mixed reviews, some guests cited issues with size and comfort.

Room quality noted, but mention of some amenities not functioning.

Las instalaciones muy limpias.

Many guests mentioned clean rooms.

Guests reported issues with cleanliness, such as dirty sheets and unfixed light bulbs.

The room was reported clean, but some issues were noted with room amenities.

Ubicación privilegiada.

The hotel's location received positive mentions.

Location received positive feedback for convenience.

Frequent mentions of a perfect location for guests.

El personal es bien atento y agradable.

Overall service was noted as excellent with friendly staff.

General sentiment is positive about staff being attentive despite some complaints about check-in delays.

Multiple reviews praised the attentive staff and excellent service.

La comida del restaurante estaba excelente.

Food quality had mixed reviews; breakfast could improve.

The breakfast was highly praised as one of the best aspects of the stay.

The breakfast variety received positive feedback.

Quizá la falta de alberca y gimnasio.

Facilities were praised but some expected more amenities.

Amenities were lacking; complaints included no WiFi, inadequate heating, and no functioning elevator.

Breakfast was well-received; however, internet was reported unstable.

Standard quality for this hotel tier.

Some guests felt prices were excessive for what was offered.

Guests felt the price did not match their experience, particularly concerning services.

The overall experience considered good value, with some room for improvement.