Holiday Inn Bournemouth by IHG vs Similar Hotels

Rooms were clean and spacious, but some guests noted issues with heating and noise.

Some issues noted, like blocked basins and temperature control.

Rooms noted as tired and in need of updates; some were clean but basic.

Room was fab size, but some mentioned issues like the shower pressure and comfort.

Clean and modern Inn, but some reviews mentioned stains on towels.

There were mentions of stains in the room and issues with deep cleaning.

Some reviews mentioned dirty windows and unvacuumed carpets.

Lovely pleasant staff. Clean, tidy room.

Great location close to the beach and city center, with easy access to music venues.

Several reviews highlighted the great location for access to town and attractions.

Location received consistent praise as great and convenient.

The hotel was well placed within easy walking distance of the theatre.

Excellent staff willing to go the extra mile and helpful during check-in and check-out.

Staff was consistently described as friendly and helpful.

Multiple reviews highlight friendly and helpful staff.

The staff were most helpful in all areas. All the waiting staff were brilliant.

Breakfast options were disappointing, with many items finished early and poor quality noted.

Good breakfast service mentioned, but not included for all guests.

Breakfast received mixed reviews but overall decent.

Food was good, but breakfast coffee could be better and extra charges were noted.

Amenities like EV charging were convenient, albeit expensive.

Complaints about missing shower gel and blocked sink indicate areas needing improvement.

Amenities like pool and gym were enjoyed, but some areas need repair.

The hotel had good amenities, but some items like instructions for the phone were missing.

Generally good value for the price, but some guests felt certain charges were excessive.

Customers felt extras like parking and breakfast should have been included.

Some reviews suggested prices could be lower given the state of the hotel.

Some reviews mentioned the hotel being expensive for the quality received.