Grand Inna Tunjungan Hotel Surabaya vs Similar Hotels

Some rooms were clean and spacious, but others mentioned poor noise isolation.

Spacious rooms mentioned, but significantly impacted by poor interior conditions.

Rooms described as spacious and comfortable with some positive remarks about the family suite.

Nice and spacious rooms referenced.

Complaints about dirty areas, especially regarding the pool and rooms.

Multiple mentions of dirty rooms and unclean conditions.

Overall positive sentiment noted in multiple reviews about the cleanliness of the rooms.

Subpar cleanliness mentioned in several reviews.

Strategically located near malls and cafes, which was praised by multiple guests.

Convenient location near shopping and attractions.

Convenient location near Tunjungan Plaza, highlighted as a major advantage.

Convenient location near train station highlighted.

Staff were described as friendly and helpful throughout many reviews.

Staff received positive feedback for being friendly and helpful.

Repeated praise for staff service, particularly mentions of Ms. Manda and others being friendly and helpful.

Friendly and helpful staff noted positively.

Breakfast variety was limited, although some enjoyed the Asian options.

Food quality mentioned positively, but not extensively discussed.

Strong positive remarks regarding the breakfast variety and quality.

Breakfast variety praised, although some found it too Asian-focused.

Decent amenities but complaints about the pool and limited breakfast offerings.

Amenities like pool access were criticized; however, staff responsiveness was appreciated.

Amenities were mostly adequate with some suggestions for improvement, such as a coffee machine.

Standard amenities for the hotel tier.

Generally felt to be worth the price, though not without issues.

Good value emphasized for spacious rooms and service.

General consensus suggests good value for the price, making it a solid choice.

Good price/quality ratio noted.