Courtyard by Marriott Toronto Airport vs Similar Hotels

Rooms were noted to be outdated with stains, but some also mentioned comfort.

Comments about comfort and amenities suggest room quality could be improved.

Rooms are generally described as spacious and comfortable.

Guests reported outdated rooms with several maintenance issues.

There were strong complaints about cigarette smoke in the room, which affected the cleanliness perception.

Several reviews mention problems with comfort, indicating some cleanliness issues.

Mixed sentiments, some cleanliness concerns noted by guests.

Multiple complaints about cleanliness including dust, bad odors, and lack of proper cleaning.

Conveniently located with good access to the airport and shuttle service.

Convenient proximity to the airport is consistently praised.

Convenient location near the airport, with easy access to transportation.

Convenient location with access to transportation and nearby amenities.

Staff was described as friendly and helpful, with many positive remarks on customer service.

Mixed feelings; some positive mentions of staff friendliness in certain reviews, but overall feedback on staff interaction was negative.

Staff are frequently mentioned as friendly and helpful.

Some staff interactions were mentioned positively, but check-in issues and poor guest management were concerning.

Breakfast options were limited and had some complaints about small portion sizes.

Food options were highlighted positively, although some limitations in service hours were mentioned.

Complimentary breakfast is rated highly, with a good dining experience.

Service issues in the coffee area and lack of staff presence were problematic.

Amenities like the pool and gym received positive feedback.

Amenities such as a gym and a restaurant are noted positively despite some limitations.

Good amenities, including a gym and breakfast as mentioned by guests.

Amenities such as parking and shuttle services were appreciated, but renovation concerns noted.

Mixed reviews regarding meal prices, making value perception less favorable.

Several reviews indicate dissatisfaction with the overall value considering the issues faced.

Perceived as good value, especially considering the proximity to the airport.

Perceived as overpriced given the condition of the facilities and services provided.