XO Hotels City Centre vs Similar Hotels

Rooms were noted as dated and occasionally uncomfortable, with issues like a non-working heater and small sizes.

Some rooms are small and there are issues with noise and decor.

Comments about small room sizes and inadequate facilities, though some rooms received positive notes.

Noise from the wall affected sleep quality.

Multiple reviews mentioned poor cleanliness, with dirty carpets and a general unpleasant smell.

Several reviews mention cleanliness issues in bathrooms and rooms.

Multiple reviews indicate cleanliness issues, with mentions of unclean rooms and poor hygiene.

Room noise and discomfort indicate cleanliness could be improved.

Great location, very central and convenient for exploring the city.

Location is frequently highlighted as a strong point, being central and convenient.

Consistently praised for being conveniently located near public transport and attractions.

Excellent location, close to the train station and major attractions.

Staff were described as helpful and polite during check-in/check-out interactions.

Staff is consistently praised for their friendliness and helpfulness.

Generally positive feedback about the helpful and friendly staff across various reviews.

Exceptional customer service recognized with specific mentions of staff assistance.

Breakfast options received positive remarks, although not all reviews mentioned food.

Breakfast options are lacking, and some rooms lack coffee machines.

Mentioned breakfast variety as lacking, but some appreciated the options available.

Good breakfast experience reported.

Basic amenities were met, although some were outdated or lacking (e.g., no hair dryer).

Amenities are adequate, but some reviews suggest improvements would be beneficial.

Average comments about facilities and amenities, with some needing upgrades.

Standard quality amenities expected for this hotel tier.

For the location, the value is acceptable, but cleanliness and condition may not meet expectations.

The pricing is considered reasonable by many guests given the location.

Mixed opinions about pricing in relation to quality, with some noting surprise fees.

Fair pricing but affected by room quality issues.