DoubleTree by Hilton Hotel Nottingham - Gateway vs Similar Hotels

Rooms were generally praised for comfort and quality, but some complaints about temperature.

Rooms were clean and comfy but some reported issues like no heating and dated decor.

While some rooms were praised, there were complaints about size and maintenance in others.

Rooms were generally found to be clean and comfortable, but some mentioned worn beds.

Cleanliness was highlighted positively in multiple reviews, but there were also mentions of a broken drain.

Although the hotel was noted as clean, several reviews mentioned issues with odors and outdated facilities.

General feedback indicates mixed experiences, with some mentions of cleanliness being good but others about bathroom conditions.

Some reviews noted cleanliness positively, but there were mentions of a strong smell from drains.

Location was mentioned positively but with some comments on it being remote in some instances.

The hotel location received high praise from multiple guests, being conveniently positioned.

The hotel location is favored by many guests, being conveniently located near attractions.

Several reviews mentioned a great location, particularly for events and amenities.

Overall service received high praise, with staff being described as friendly and professional.

Most guests had positive remarks about staff friendliness, though there were isolated incidents of rudeness.

Staff were consistently mentioned as friendly and helpful, contributing to positive overall sentiment.

Many reviews highlight the friendliness and helpfulness of the staff.

Multiple reviews highlighted the restaurant and breakfast quality positively.

Mixed reviews, with some guests enjoying breakfast but others criticizing room service quality.

Breakfast received positive feedback, indicating overall satisfaction with food offerings.

Breakfast was praised, but issues with the coffee and service times noted.

Amenities received mixed feedback, with calls for more options like a sauna and steam room.

Spa facilities were expected but limited hours disappointed some guests; however, other amenities received positive feedback.

Amenities were generally well-received, though some guests noted areas needing improvement.

Facilities were well received, with a welcoming atmosphere noted.

Guests felt the hotel offered good value for money, especially at the price point.

General agreement on decent pricing but complaints about high food and drink costs.

Guests felt they received good value, especially with deals influencing their satisfaction.

Some commenters felt aspects such as the bar were overpriced.